Membership and product help

Enter your email on the sign-in page. We will send you a secure, one-use link—there is no password to remember.

You can open the link on another device. If Reader asks, enter the same email address you used to request the link to finish signing in. You can also request a fresh link on that device.

Request a fresh sign-in link using the email address connected to your membership. If you no longer have access to that address, contact membership support so we can verify the account safely.

Membership brings together IT Revolution books, available audiobooks, conference talks, immersion courses, learning paths, certificates, and the IT Revolution MCP. Guidance papers and journals stay free for everyone.

Choose Membership & billing from the account menu. If your membership is managed by Stripe, the secure billing portal contains invoices, payment methods, plan choices, renewal details, and cancellation. Invited beta access may be complimentary, with nothing to bill.

A paid membership remains active through the end of its paid period. Free guidance papers and journals stay available after membership access ends.

Enterprise membership, including bulk seats, central administration, usage reporting, and invoicing, is planned for 2027. Contact membership support to discuss your organization.

Reader works in a modern web browser on a phone, tablet, or computer. There is nothing to install. Your account keeps your place when you move between devices.

Guidance papers and journals are free for everyone. Membership access includes the available books and Reader’s Guides in the library.

Audiobook samples are available now. We are testing full audiobook playback with staff first and plan to open it more broadly in early 2027.

Yes. Your reading position, listening position, saved items, highlights, and notes stay with your account. Open My Library to continue where you left off.

Free papers and eligible companion resources can be downloaded when a download option appears. Membership books are protected and are read in the browser, so they need an internet connection.

Learning paths let you collect chapters, passages, papers, talks, and your own notes around a goal. You can keep a path private or choose to share it from its settings.

Email membership support with the title or page, your device and browser, and what you expected to happen. If you are signed in, Send feedback can include the page you came from.

Refresh the page, confirm that your browser allows playback, and try the latest version of a modern browser. If the problem continues, send support the talk title, browser, and device you were using.

Use the CC control in the video player when captions are available. Caption coverage varies for older conference recordings; report a missing or incorrect caption and include the talk title.

Yes. Signed-in viewing progress is saved to your account so you can continue from My Video Library.

Open Courses in the Video Library to find immersion courses. Course progress and eligible certificates stay connected to the same membership account you use for Reader.

Email membership support with the video or course title, your device and browser, and a short description of what happened.

In the web reader, open Accessibility to change text size, typeface, line spacing, theme, contrast, and the reading ruler.

Read aloud is available where browser and device support permits. Playback controls appear inside the reader when the feature is available.

Reader is designed to support keyboard navigation, browser zoom, and screen readers. We test these paths and continue improving them as the product develops.

Some PDFs and older source files may have accessibility limits that the web reader cannot fully correct. If a title is difficult to use, tell us which one so we can help and improve the source.

Email support@itrevolution.com with the page or title, your device and browser, any assistive technology you use, and what you expected to happen.

Email support@itrevolution.com for sign-in, account, billing, accessibility, Reader, Video Library, or content questions. Include the title and device you were using when that helps explain the problem.

If you are signed in, Send feedback includes the page you came from and routes your note to the product team.

Publishing, rights, speaking, media, and other corporate inquiries are handled separately from membership support.